At Chai Tadka, we want you to have a smooth shopping experience. Please review our policy before placing an order.

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1. Return Eligibility

Due to the nature of our tea and food-related products, returns may not be accepted once an order has been delivered, except in cases where the product is damaged, defective, incorrect, or has an issue attributable to Chai Tadka.

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2. Damaged or Incorrect Products

If you receive a damaged, incorrect, or defective product, please contact us as soon as possible after delivery. Please provide your order number and clear photographs/videos of the product and packaging so we can review the issue.

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3. Replacement

After reviewing the issue, Chai Tadka may offer a replacement or another appropriate resolution depending on the circumstances and product availability.

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4. Refunds

If a refund is approved, the applicable amount will be processed through the original payment method or another suitable method. Processing time may depend on the payment provider or bank.

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5. Non-Returnable Situations

A return, replacement, or refund may not be available for products that have been opened, used, damaged after delivery, or stored improperly.

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6. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order. Once an order has been processed or shipped, cancellation may no longer be possible.

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7. Contact Us

For return or refund assistance, please contact us:

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Email: chaitadka.official@gmail.com
WhatsApp: +91 912071 6755